Welcome to Cherokee Shop! These Terms and Conditions govern your use of our website, scrubsclothes.com, and your purchase of our products. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.
1. Introduction
Cherokee Shop (“we,” “us,” or “our”) specializes in providing high-quality workwear for healthcare professionals, including scrubs, lab coats, nursing shoes, and accessories. Our collections, such as Butter-Soft Brands, UA Scrub Brands, and seasonal lines like Chasing Sunsets and Digital Lavender, are designed with your comfort and professional needs in mind. Our website is tailored to serve healthcare professionals globally, excluding Asia and some remote areas.
2. User Obligations and Responsibilities
By using our website, you agree to:
- Provide accurate and complete information when creating an account or placing an order.
- Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
- Use the website only for lawful purposes and in compliance with these terms.
- Refrain from engaging in any activity that could harm the website or its users.
You are responsible for ensuring that your use of our site does not violate any applicable laws in your jurisdiction.
3. Products and Services
We offer a wide range of products, including:
- Scrubs: Available in men’s, women’s, petite, and special sizes, with options from collections like Terra Nova and The New Neutrals.
- Lab Coats and Nursing Shoes: Designed for durability and comfort in healthcare settings.
- Seasonal Collections: Curated to reflect current trends, such as the Sun and Earth Collection.
All products are described accurately on our site. However, colors and sizes may vary slightly due to screen settings. If you have questions, contact us at [email protected].
4. Order and Payment Terms
Placing an Order
To place an order, you must provide valid payment and shipping information. Orders are subject to availability and confirmation. We reserve the right to cancel any order due to errors or fraud.
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. By providing payment information, you represent that you are authorized to use the chosen method.
Shipping
Orders are processed within 1-2 business days after payment confirmation. Shipping options include:
- Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment.
- Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipment.
International customers are responsible for customs duties and taxes. We do not ship to Asia or remote areas.
5. Returns and Exchanges
We want you to be satisfied with your purchase. Our return and exchange policy is as follows:
- Timeframe: Returns and exchanges are accepted within 15 days of receiving your order.
- Condition: Items must be unworn, unwashed, in original packaging with tags attached, and accompanied by the original receipt.
- Non-Returnable Items: Nursing shoes (once worn), opened intimate apparel, personalized items, and final sale items cannot be returned.
To initiate a return, email us at [email protected] with the required details. Refunds are processed within 3-5 business days after we receive and inspect the return. Original shipping fees are non-refundable unless the return is due to our error.
6. Intellectual Property
All content on this website, including text, images, logos, and collections (e.g., “A Touch of Texture Collection,” “Digital Lavender Collection”), is the property of Cherokee Shop or our licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Cherokee Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products. Our total liability for any claim related to your purchase shall not exceed the amount you paid for the product.
We strive to provide accurate product information, but we do not warrant that descriptions or other content are error-free. Products are sold “as is” and subject to availability.
8. Privacy and Data Protection
We value your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our site, you consent to our data practices.
9. Governing Law and Dispute Resolution
These terms are governed by the laws of the United States. Any disputes shall be resolved through friendly negotiation or, if necessary, in the courts of Louisville, US. We are committed to working with you to resolve issues amicably.
10. Changes to Terms
We may update these terms periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the site after changes constitute your acceptance of the new terms.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: 1042 White Lane, LOUISVILLE, US 62858
